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How To Improve Customer Experience With Big Data Analytics: Webinar Recording

Author Haseeb Jamshaid
November 20, 2025
1 min read

Big Data Analytics is all about extracting valuable insights from data. It involves empowering decision makers with analytics that will eradicate gut feel decision-making and enable the Data Driven organization of the future.

In the webinar, Murtaza Nargis Adenwala- Digital Marketing Head, Mahindra Holidays & Resorts shared his view on the key business drivers, insight objectives and guiding principles which ensure the effectiveness of big data.

The Key Takeaways of the webinar were:

1. Understand the market dynamics with respect to competition, need, growth and supply.
2. Identify the root cause of failures and issues in real time.
3. Personalize the customer experience.
4. Personalize communication, products, offers and services.

How to Improve Customer Experience with Big Data Analytics from Digital Vidya

Found this webinar valuable? You can get to know about the upcoming and trending webinars along with gaining knowledge from the past webinar recordings.

Author
Written By

Haseeb Jamshaid

Digital Marketing Expert at Pulse Link. Passionate about growth strategies and elegant design.

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